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ChatGuru

Inbox

All14

Needs you3

Resolved112

Sources

Knowledge base

Site widget

support@

All conversations14 / 14

Maya R.2m

Can I cancel my subscription anytime?

◆ AI

Jonas K.8m

Wie funktioniert der Webhook genau?

◆ AI

Priya S.14m

I was charged twice this month

● You

Akira T.1h

パスワードのリセット方法は?

◆ AI

Ben H.2h

Does it work with Shopify?

◆ AI

Priya S. · billingNeeds you

Hi — I was charged twice this month and I’m not sure why. Can someone help?

ChatGuru drafted a reply · needs your eyes

Hi Priya — I checked your account and see two charges on May 1. The second was a retry on a failed authorization. I’ve refunded the duplicate; it’ll land in 3–5 days.

Confidence: 94% · Cited 3 sources

You know the feeling.

A customer messages you. Your brain goes to the worst case. Is something broken? A complaint? A refund? Most of the time it’s just a simple question — but you won’t know until you open it.

Is it a refund?Did something break?Are they angry?Can it wait?Should I respond now?

How it works

Set it up once.
It handles the rest.

STEP 01

Paste your product knowledge

FAQ, docs, policies — anything your customers ask about.

faq.mdpolicies.md+ add

1# Refunds

2We refund within

314 days, no questions.

5# Shipping

63–5 business days,

7tracked by default.

STEP 02

Add ChatGuru to your site

One line of code. Ten minutes.

index.html

Live · widget connected

STEP 03

Customers get instant answers

You get notified only when it needs you.

Answered “Where’s my order?”2m

Answered “Cancel subscription”5m

Refund request — needs younow

Self-learning

Every conversation makes it smarter.

When ChatGuru can’t answer, it escalates to you. You reply. It learns. Next time — it handles it alone.

+12%

Auto-resolve rate, week 1 → week 4

~7s

Median first response

Customer asks something new

“Do you ship to Japan?”

ChatGuru isn’t sure — pings you

Slack DM with the question and context

You reply once

“Yes, $14 flat with DHL, 5–7 days.”

Next time, it handles it alone

Cited and learned. You’re out of the loop.

Languages

Your customers write in 50 languages.
Now your support does too.

No translation setup. No language packs. It just works.

EN · ENGLISH

Where can I find my invoice?

Account → Billing → Invoices. PDFs go back 24 months.

DE · DEUTSCH

Wie funktioniert der Webhook?

POST an deine URL bei jedem Event. Signiert mit HMAC.

JA · 日本語

パスワードのリセット方法は?

ログイン画面の「パスワードを忘れた」をタップしてください。

PT · PORTUGUÊS

Posso cancelar a qualquer momento?

Sim — cancele em Configurações, sem perguntas.

ENDEJAPTESFRITNLSVNODAFIPLTRRUARHEHITHVIIDKOZHUKCSELROHU+22 more

Pricing

Simple pricing. No per-seat fees.

Pick a plan that matches your volume. Change it whenever.

Free

For solo founders just getting started.

$0/ month

Get started

100 messages / month

1 knowledge base

Widget channel

Community support

The next customer message
doesn’t have to feel like that.

Set up ChatGuru in 10 minutes.

Start free — no credit card required

10-minute setupCancel anytimeFree forever tier

Stop dreadingyour inbox.

You know the feeling.

Set it up once.It handles the rest.

Paste your product knowledge

Add ChatGuru to your site

Customers get instant answers

Every conversation makes it smarter.

Your customers write in 50 languages.Now your support does too.

Simple pricing. No per-seat fees.

The next customer messagedoesn’t have to feel like that.

Stop dreading
your inbox.

Set it up once.
It handles the rest.

Your customers write in 50 languages.
Now your support does too.

The next customer message
doesn’t have to feel like that.